张家界韦斯特大酒店（张家界七十二奇楼店）-住客评论

Guest（家庭旅游） 2025-10-01
衞生：乾净衞生！一点味道都没有！点赞?? 设施：设施齐全！！房间也挺大环境：环境幽静，在大路边，但一点都不吵服务：服务很周到，我们家有长者小孩，很贴心的给我们增加了房间饮用水！周边配套也很齐全，饭店楼下就有！价格也很实惠，离72奇楼步行10分钟，打车8块钱！不错的酒店????????
酒店回复：
真挚的感谢您能选择入住韦斯特，能为您的出行带来一些便利，是我们的荣幸。韦斯特生命中出现的每一个朋友，不管是一面之缘，还是文字之缘，总有些东西在我们的印象里定格。一句祝福一个微笑的距离，远远大于人与人之间的模糊。相识便是缘，相知更是一生的福分。再次感谢您给予韦斯特的认可，祝愿您一切顺利！Service Butler——Safina
Guest（家庭旅游） 2025-10-01
超值满分五星好评！！！房间让人眼前一亮，乾净衞生，隔音效果也绝佳，夜晚安静得完全不被打扰，最暖心的是服务，前台小姐姐全程带着微笑，不仅快速办好入住，还主动给升级了房型，下次来这座城市，一定还选这里！
酒店回复：
真挚的感谢您能选择入住韦斯特。您的再次入住，对韦斯特人来説，是最美的期盼。那些美丽的遇见，不写离别，只写温暖；那些已逝的光阴，不记沧桑，只记真情；那一季的花开，不写凋零，只写绽放。一方纸笺，涂涂写写，用心，温暖着光阴，明媚着流年。祝您一切顺利，期待与您的再次相逢！Service Butler——Safina
Guest（Family） 2025-09-01
Excellent selection of food for breakfast! The 七十二奇楼 can be seen in my room which takes about 20 minutes walk to get there. The room is clean and spacious for the three triple beds. However, I can never understand why their bathroom is a glass wallfacing the beds and one can be seen doing business inside even with the curtain down. So it will be very uncomfortable when sharing the room with a friend or with kids.
酒店回复：
真挚的感谢您能选择入住韦斯特。不是每个擦肩而过的人都会相识，也不是每个相识的人都会让人牵挂。我们在今生，在这个地方，在一转身时，您的出现，我们的相遇，留下一段忆，相挂到永久，是为了那份忘不掉的真情。再次感谢您给予韦斯特一切，韦斯特全体员工祝愿您每天都能开心快乐，也期待我们的再次相逢！Service Butler——Safina
Guest（Couple） 2025-09-01
The hotel was ok, building and rooms are a bit old-fashioned. Reception was very helpful. The position was perfect, close to the train station and to Tianmen cave.
酒店回复：
真挚的感谢您能选择入住韦斯特。虽然我们的服务还不是最好的，但我们一直用心去努力呵护。遥远的问候，随着那缕缕清风，温暖在彼此心头，美丽的瞬间，在绵绵情义中化为永久。愿快乐的心舟，总在您心中长游走，愿幸福的脚步，总是追随您与家人的左右。韦斯特人心怀感恩，感谢您留给韦斯特的美好回忆，期待与您的再次见面，祝愿您及家人一切顺利、永远幸福快乐！Service Butler——Safina
Guest（与好友旅游） 2025-09-01
我预订的这个房间比较大，但是晚上总是有声音影响睡觉??设备有些老化，早餐一般般吧。床品还行，比较舒服。离开酒店时想拿一瓶水，前台説没有????
酒店回复：
真挚的感谢您能选择入住韦斯特，在入住期间给您带来的不便，我们深感歉意。您提出的宝贵意见，我们会积极努力改进不足。再次感谢您的包容与理解，愿您一切顺利，旅途愉快！期待您的再次到来！Service Butler——Safina
Guest（Family） 2025-07-01
I don't recommend this hotel; it was the worst hotel we stayed at during our trip. The hotel is old and needs a complete renovation. The breakfast is very poor and there's very little to choose from. When there are a lot of guests, there's not even fruit. The worst part is the cigarette smell throughout the hotel. Everything in the room reeks of cigarettes.
酒店回复：
Sincere thank you can choose to stay in West, the inconvenience in the occupancy period, we apologize. We will continue to strive to improve, Nothing is impossible for a willing heart. wish you a pleasant journey, again look forward to your arrival! West,?all?waiting?for you! Service Butler——Safina
Guest（Couple） 2025-07-01
The hotel is very luxurious, with good location and great view from the window. Windows are dirty (that's probably a Chinese thing cause I saw it everywhere). There is no spa available so we were fooled to expect it - only foot massage and I don't consider this "a spa". There's photos of a swimming pool and they told me that's a bath place only FOR MEN. There's only 3 laundry machines for the whole building so you need to wait for a free one in case you want to wash clothes. No dry machines available, you hang the clothes in the room where the washing machines are. The restaurant in the hotel is not always available. The staff does NOT speak English (even if the hotel is "western"). That's a frequent thing to see in China. Breakfast is pretty rich, but mostly Chinese food options. Coffee is definitely not good, also the green tea. Hygiene is very good and rooms are maintained every day. No fridge in the room. Supermarket in the hotel works all the time and that was pretty great for me.
酒店回复：
Thank you for choosing Best Western hotel,your comments are very important to us,we are so sorry that we didn't offer you a comfortable service,wish you happy everyday ,we are looking forward to serve you .Service Butler——Safina
Guest（Solo traveler） 2024-04-01
Nice stay, excellent location, very pleasant and helpful front office staffs. Great spread of dishes for breakfast.
酒店回复：
您好！感谢入住张家界韦斯特大酒店，酒店拥有各类房型310间，酒店交通便利距离机场、高铁、火车站、天门山、七十二奇楼、后溶街美食广场，只需10分钟左右车程，酒店周边各类餐饮小吃一应俱全！再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快，阖家幸福！
会员066592（带小孩） 2020-06-05
酒店环境很好、还有早餐、看夜景是很美的位置、前台小春小丽服务态度很好、人也很美噢、
酒店回复：
真挚的感谢您能选择入住韦斯特。您的满意入住及认可，对韦斯特人来说，是最美的期盼。那些美丽的遇见，不写离别，只写温暖；那些已逝的光阴，不记沧桑，只记真情；那一季的花开，不写凋零，只写绽放。一方纸笺，涂涂写写，用心，温暖着光阴，明媚着流年。祝您一切顺利，期待与您的再次相逢！韦斯特，一切为您而等待/Deputy General Manager——Wayne
会员205928（商务出差） 2019-12-10
环境挺好的，服务态度非常热情！交通便利！

张家界韦斯特大酒店（张家界七十二奇楼店）

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（Family） 2025-09-01

Guest（Couple） 2025-09-01

Guest（与好友旅游） 2025-09-01

Guest（Family） 2025-07-01

Guest（Couple） 2025-07-01

Guest（Solo traveler） 2024-04-01

会员066592（带小孩） 2020-06-05

会员205928（商务出差） 2019-12-10

客户评价由实住客人提供的真实点评